Privacy Policy

This Privacy Policy describes how Chiseledgentlemen (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from chiseledgentlemen.com (the “Site”) or otherwise communicate with us.

1. Personal information we collect

Information you provide to us

When you place an order, fill out a questionnaire, contact us, or otherwise use our services, we may collect:

• Name

• Email address

• Phone number (optional)

• Billing and payment details (processed by Shopify/payment providers)

• Questionnaire information (e.g., goals, body stats, preferences, training history, allergies/intolerances, lifestyle information)

• Any additional information you choose to provide

Information collected automatically

When you browse the Site, we may automatically collect certain information, including:

• Device information (browser, IP address, time zone)

• Cookies and similar technologies

• Pages or products you view and how you interact with the Site

2. How we use your personal information

We use your information to:

• Process and fulfill your orders

• Deliver digital products and personalized services

• Create your personalized meal/workout plan or provide coaching services

• Communicate with you about your order, support requests, or updates

• Prevent fraud and improve Site performance and user experience

• Comply with legal obligations

3. Legal bases (EEA/UK)

If you are located in the EEA/UK, we process your personal data under the following legal bases:

• Contract performance (to deliver what you purchased)

• Legitimate interests (to improve our services, prevent fraud)

• Consent (where required, e.g., certain cookies/marketing)

• Legal obligations (tax/accounting, compliance)

4. Sharing your personal information

We share personal information with service providers to help us operate our business, including:

• Shopify (e-commerce platform)

• Payment processors (to process payments)

• Email and communication providers (to send order updates and deliver plans)

• Analytics providers (to understand Site performance)

We do not sell your personal information.

5. Data retention

We keep personal information for as long as necessary to:

• Provide our services and complete the contract

• Maintain records for legal, tax, and accounting requirements
  You may request deletion (see “Your rights” below), except where retention is legally required.

6. Cookies

We use cookies to operate and improve our Site. You can control cookies through your browser settings and (where available) our cookie banner/preferences. Disabling cookies may impact Site functionality.

7. Your rights

Depending on your location, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Request deletion

• Object to or restrict processing

• Data portability

• Withdraw consent (where applicable)

To exercise these rights, contact us at chiseledgentlemen@gmail.com.

8. Security

We take reasonable steps to protect your personal information. However, no method of transmission over the Internet is 100% secure.

9. Changes

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact

For privacy questions, contact:
Chiseledgentlemen
Email: chiseledgentlemen@gmail.com